Privacy Policy
Last updated: November 2024
1. Introduction
At AltSportsLeagues.ai, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for fantasy sports, betting markets, and alternative sports leagues.
By using our Services, you consent to the collection and use of information in accordance with this policy. We recommend reviewing this policy periodically as we may update it to reflect changes in our practices or legal requirements.
2. Information We Collect
2.1 Information You Provide Directly
- Account Information: Name, email address, phone number, date of birth
- Payment Information: Payment method details (processed securely by third parties)
- Profile Information: Username, avatar, sports preferences, league affiliations
- Communications: Messages, support requests, feedback, and contest entries
- Verification Documents: Age verification, identity documents when required
2.2 Information Collected Automatically
- Usage Data: How you interact with our platform, features used, time spent
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General location based on IP address (not precise GPS)
- Cookies & Tracking: See our Cookie Policy for detailed information
- Performance Data: App crashes, loading times, error reports
2.3 Sports & Gaming Data
- Fantasy Team Data: Player selections, team configurations, draft history
- Betting Activity: Wagers placed, amounts, outcomes (for responsible gambling monitoring)
- Performance Metrics: Win/loss records, scoring patterns, league participation
- Social Data: Friend connections, league memberships, public profiles
3. How We Use Your Information
We use collected information for the following purposes:
- Service Provision: Creating and managing your account, processing transactions
- Platform Operation: Maintaining, securing, and improving our services
- Customer Support: Responding to inquiries, resolving issues, providing assistance
- Personalization: Tailoring content, recommendations, and user experience
- Communications: Sending service updates, promotions, and marketing (with consent)
- Compliance: Age verification, fraud prevention, regulatory requirements
- Analytics: Understanding usage patterns and improving our platform
- Legal Obligations: Complying with laws, regulations, and legal requests
4. Information Sharing & Disclosure
We do not sell your personal information. We may share information in the following circumstances:
4.1 Service Providers
Trusted third-party service providers who assist our operations:
- Payment processors (Stripe, PayPal)
- Cloud infrastructure providers (Google Cloud, AWS)
- Analytics services (Google Analytics, PostHog)
- Email and communication services
- Customer support platforms
4.2 Business Partners
Limited sharing with sports leagues, data providers, and business partners as necessary for service delivery.
4.3 Legal Requirements
When required by law, court order, or to protect rights, safety, or property.
4.4 Business Transfers
In connection with a merger, acquisition, or sale of assets (with notice provided).
5. Data Security & Protection
We implement comprehensive security measures to protect your personal information:
- Encryption: Data encrypted in transit (TLS 1.3) and at rest
- Access Controls: Role-based access with multi-factor authentication
- Regular Audits: Security assessments and penetration testing
- Incident Response: 24/7 monitoring with rapid response protocols
- Data Minimization: Only collect and retain necessary information
- Secure Deletion: Cryptographic erasure of deleted data
Responsible Gambling Data: Sensitive gambling-related data receives additional protection and is handled in accordance with gaming industry standards.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
Access & Portability
Request a copy of your personal data in a portable format.
Correction
Update or correct inaccurate personal information.
Deletion
Request deletion of your personal data (subject to legal requirements).
Restriction
Limit how we process your personal data.
Objection
Object to processing based on legitimate interests or direct marketing.
Withdraw Consent
Withdraw consent for processing based on consent.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.
You can control cookie preferences through your browser settings or our cookie management tool.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including Standard Contractual Clauses and adequacy decisions where applicable.
9. Children's Privacy
Our Services are not intended for children under 21 years of age. We do not knowingly collect personal information from children under 21. If we become aware that we have collected personal information from a child under 21, we will take steps to delete such information.
10. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Account Data: Retained while your account is active and for 7 years after closure
- Transaction Records: Retained for 7 years for tax and regulatory compliance
- Communications: Retained for 3 years for customer service and dispute resolution
- Analytics Data: Anonymized after 24 months
11. Responsible Gambling & Self-Protection
We are committed to responsible gambling and provide tools to help you manage your gaming activity:
- Deposit limits and spending controls
- Self-exclusion options
- Reality checks and session limits
- Loss limit settings
- Time-out periods
Reality Check: Gambling should be enjoyable entertainment. If you feel it may be becoming a problem, please contact professional help immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through our platform or by email. Your continued use of our Services after such notice constitutes acceptance of the updated policy.
We encourage you to review this policy periodically to stay informed about our privacy practices.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices:
Privacy Team
Email: privacy@altsportsleagues.ai
Data Protection Officer
Email: dpo@altsportsleagues.ai
General Support
Email: support@altsportsleagues.ai
Mailing Address
AltSportsLeagues.ai Privacy Team
San Francisco, CA 94105
United States